RETURNS
Returns are accepted up to 30 days after purchase, after that unfortunately we can’t offer you an exchange or refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The cost of return shipping is the responsibility of the customer.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. This may take a few days to be visible on your account.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@amesea.com
SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
PERSONALISED ORDERS
Any personalised items are not eligible for refunds or exchanges.
If you have any questions about an order, refund or exchange, send an email to info@amesea.com.
